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内容由Gregorio Uglioni提供。所有播客内容(包括剧集、图形和播客描述)均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership

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内容由Gregorio Uglioni提供。所有播客内容(包括剧集、图形和播客描述)均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business & Digital Transformation, Leadership, Innovation and Customer Experience.

It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment.

Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you.

I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life.

More information: www.cxgoalkeeper.com/podcast

About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions

customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose

  continue reading

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Artwork
icon分享
 
Manage series 3333377
内容由Gregorio Uglioni提供。所有播客内容(包括剧集、图形和播客描述)均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business & Digital Transformation, Leadership, Innovation and Customer Experience.

It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment.

Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you.

I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life.

More information: www.cxgoalkeeper.com/podcast

About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions

customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose

  continue reading

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