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How to Create a Policy and Process for Ending Toxic Client Relationships
Manage episode 470770546 series 2286446
内容由Galen Low提供。所有播客内容（包括剧集、图形和播客描述）均由 Galen Low 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.
Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.
Resources from this episode:
- Join DPM Membership
- Subscribe to the newsletter to get our latest articles and podcasts
- Connect with Melissa on LinkedIn
- Check out Agency Authority
- Book a free discovery call with Melissa
章节
1. How to Create a Policy and Process for Ending Toxic Client Relationships (00:00:00)
2. When and How to Fire a Client (00:03:38)
3. Managing Difficult Clients (00:07:39)
4. Spotting a Toxic Client (00:12:05)
5. Handling Toxic Clients with Facts and Processes (00:15:33)
6. Creating a Client Communication SOP (00:20:33)
7. How to Handle a Toxic Client When You Can’t Fire Them (00:26:11)
226集单集
分享
Manage episode 470770546 series 2286446
内容由Galen Low提供。所有播客内容（包括剧集、图形和播客描述）均由 Galen Low 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.
Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.
Resources from this episode:
- Join DPM Membership
- Subscribe to the newsletter to get our latest articles and podcasts
- Connect with Melissa on LinkedIn
- Check out Agency Authority
- Book a free discovery call with Melissa
章节
1. How to Create a Policy and Process for Ending Toxic Client Relationships (00:00:00)
2. When and How to Fire a Client (00:03:38)
3. Managing Difficult Clients (00:07:39)
4. Spotting a Toxic Client (00:12:05)
5. Handling Toxic Clients with Facts and Processes (00:15:33)
6. Creating a Client Communication SOP (00:20:33)
7. How to Handle a Toxic Client When You Can’t Fire Them (00:26:11)
226集单集
所有剧集
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类似 The Digital Project Manager 的节目
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates former CEO Clarke Murphy, Leadership Advisor Marla Oates, and Chief Science Officer Dr. Tomas Chamorro-Premuzic, host engaging, purposeful conversations w ...
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continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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continue reading
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Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
