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The Impact of Customer Experience on Brand Relationships with Paul Davis, Chief Commercial Officer at ShoeAI
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In this episode of The eCommerce Customer Experience Podcast, Paul Davis, Chief Commercial Officer at ShoeAI, joins Chris Kellner of DigitalGenius on how to stand out and improve at the eCommerce customer experience game.
Paul is a B2B sales leader and customer experience expert who focuses on setting clear and winning processes that bring repeatable revenue growth for eCommerce brands. His career spans industry-leading brands that include IBM and SAP, alongside disruptive and innovative startups such as Concrete Media, and SharpAlice.
Today, Paul defines the true role of eCommerce customer experience, what it takes to deliver customer success, and what the future of customer experience looks like.
Episode resources:
Paul is a B2B sales leader and customer experience expert who focuses on setting clear and winning processes that bring repeatable revenue growth for eCommerce brands. His career spans industry-leading brands that include IBM and SAP, alongside disruptive and innovative startups such as Concrete Media, and SharpAlice.
Today, Paul defines the true role of eCommerce customer experience, what it takes to deliver customer success, and what the future of customer experience looks like.
Episode resources:
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