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Erin Hendricks, Dental Practice Administrator
Manage episode 376742089 series 3498608
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What she does: Erin is a dental practice administrator in Washington, DC. She is the president of the Washington DC/Maryland/Virginia chapter of the American Association of Dental Office Management and is on the Board of Directors of the American Dental Assistants Association.
On risk: "On the clinical side the obvious health risks, not watching someone's health history and understanding there might be contraindications between medications and materials … Staffing risks can have people that aren't very well trained, the main goal is to make sure that everyone is properly trained and they have the proper information in order to mitigate any kind of risk … In addition to as a group, being able to make sure that we are keeping all the information safe, it's incumbent upon each individual and their training and understanding their part in also keeping the risk low … Doing background checks is something that although recommended is really not done that much in dentistry … there are safeguards to put in place that sometimes dental offices are lax about, or, to be quite honest, aren't trained"
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