It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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Episode 216: The Normalization of Rudeness
Manage episode 426686577 series 2875977
内容由CX of M Radio提供。所有播客内容（包括剧集、图形和播客描述）均由 CX of M Radio 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In today's UX circles, newcomers to the discipline are encouraged to send cold requests to experienced people for assistance and/or jobs. This is done without sensitivity and empathy towards those receiving the requests and people think it's normal. It's time for this type of behavior to end. In this episode, Darren takes time to explain one such interaction, the social inappropriateness associated with such requests, AND what should be done instead. Tune in for the exposé and to understand what's actually being enabled in our community!
#ux
#podcasts
#cxofmradio
#cxofm
#realuxtalk
#worldofux
#worldoux
Check out the new World of UX website at https://www.worldoux.com.
Visit the UX Uncensored blog at https://uxuncensored.medium.com.
Get your specialized UX merchandise at https://www.kaizentees.com.
236集单集
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Manage episode 426686577 series 2875977
内容由CX of M Radio提供。所有播客内容（包括剧集、图形和播客描述）均由 CX of M Radio 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In today's UX circles, newcomers to the discipline are encouraged to send cold requests to experienced people for assistance and/or jobs. This is done without sensitivity and empathy towards those receiving the requests and people think it's normal. It's time for this type of behavior to end. In this episode, Darren takes time to explain one such interaction, the social inappropriateness associated with such requests, AND what should be done instead. Tune in for the exposé and to understand what's actually being enabled in our community!
#ux
#podcasts
#cxofmradio
#cxofm
#realuxtalk
#worldofux
#worldoux
Check out the new World of UX website at https://www.worldoux.com.
Visit the UX Uncensored blog at https://uxuncensored.medium.com.
Get your specialized UX merchandise at https://www.kaizentees.com.
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类似 The World of UX with Darren Hood 的节目
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
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…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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continue reading
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continue reading
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continue reading
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