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How CS Teams Can Help Support Orgs Be More Proactive

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Manage episode 297088159 series 2858496
内容由TheySaid提供。所有播客内容(包括剧集、图形和播客描述)均由 TheySaid 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Nick Chang, Global Head of Customer Success at HPE GreenLake, joined us on the ‘nuffsaid podcast to discuss the separation of responsibilities between Customer Success and Support within enterprise organizations. In this episode, Nick argues against the long-standing belief that Support teams should only be reactive and shares his take on why the future may include CS and Support merging into one function.
  continue reading

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Manage episode 297088159 series 2858496
内容由TheySaid提供。所有播客内容(包括剧集、图形和播客描述)均由 TheySaid 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Nick Chang, Global Head of Customer Success at HPE GreenLake, joined us on the ‘nuffsaid podcast to discuss the separation of responsibilities between Customer Success and Support within enterprise organizations. In this episode, Nick argues against the long-standing belief that Support teams should only be reactive and shares his take on why the future may include CS and Support merging into one function.
  continue reading

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