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Creating Patient Loyalty with Chris Malone
Manage episode 390474423 series 3540089
内容由Stephen Beeson, MD, Stephen Beeson, and MD提供。所有播客内容（包括剧集、图形和播客描述）均由 Stephen Beeson, MD, Stephen Beeson, and MD 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
This episode features Chris Malone, founder and chairman of Fidelum Health, as well as coauthor of the award-winning book, The HUMAN Brand.
Chris has a unique, outside-in perspective on creating patient trust, loyalty, and connection to health care organizations. With our host, Dr. Stephen Beeson, Chris shares valuable insight on how to achieve widespread patient loyalty, as well as why it is so critical to the health care environment today.
Resources from the live event:
Building a Coaching Culture Ebook
Resources mentioned by Chris Malone
This episode comes from a live recording. If you wish to join the conversation live next time, feel free to follow us on our socials!
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