An Update On Emerging Technologies And CX This Is CX podcast

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Business Customer Experience Customer Strategy Mike Manfredo Paul Hagen Mike Manfredo And Paul Hagen

内容由Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo提供。所有播客内容（包括剧集、图形和播客描述）均由 Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

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An Update on Emerging Technologies and CX

5+ y ago 27:51

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内容由Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo提供。所有播客内容（包括剧集、图形和播客描述）均由 Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

In this episode, Paul and Mike welcome back their colleague John Sprunger, Senior Architect in West Monroe Partners' Technology practice, to give us an update on three key emerging technologies that were highlighted last year as opportunities for CX professionals to support or lead experimentation efforts to improve the customer experience for their organization, including: Conversational Interfaces (chat bots), Robotic Process Automation (RPA), and Machine Learning (ML).

… continue reading

63集单集

#Business #Customer Experience #Customer Strategy #Mike Manfredo #Paul Hagen #Mike Manfredo And Paul Hagen

Artwork

An Update on Emerging Technologies and CX

22 subscribers

published 5+ y ago

分享

MP3•单集首页

内容由Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo提供。所有播客内容（包括剧集、图形和播客描述）均由 Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

In this episode, Paul and Mike welcome back their colleague John Sprunger, Senior Architect in West Monroe Partners' Technology practice, to give us an update on three key emerging technologies that were highlighted last year as opportunities for CX professionals to support or lead experimentation efforts to improve the customer experience for their organization, including: Conversational Interfaces (chat bots), Robotic Process Automation (RPA), and Machine Learning (ML).

… continue reading

63集单集

#Business #Customer Experience #Customer Strategy #Mike Manfredo #Paul Hagen #Mike Manfredo And Paul Hagen

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