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A.I. Service Desks - Muddu Sudhakar, Aisera

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Manage episode 291920248 series 2289800
内容由Carl Robinson提供。所有播客内容(包括剧集、图形和播客描述)均由 Carl Robinson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.

We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.

Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.

Links from the show:

Sponsors:

Find us here:

★ Support this podcast on Patreon ★
  continue reading

86集单集

Artwork
icon分享
 
Manage episode 291920248 series 2289800
内容由Carl Robinson提供。所有播客内容(包括剧集、图形和播客描述)均由 Carl Robinson 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.

We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.

Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.

Links from the show:

Sponsors:

Find us here:

★ Support this podcast on Patreon ★
  continue reading

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