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How The Phoenix Project Transformed This MSP’s Business

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内容由Syncro提供。所有播客内容(包括剧集、图形和播客描述)均由 Syncro 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

ProdigyTeks was struggling with rapid growth. Work was falling through the cracks in their MSP and the customer experience was suffering. Then they read The Phoenix Project.
“It changed the way my business ran,” says ProdigyTeks CEO Paco Lebron of the 2013 book.
Hear Paco and ProdigyTeks IT Operations Manager John Dubinsky explain how they implemented The Phoenix Project’s teachings, and the difference it made in their MSP, from improved customer satisfaction to greater efficiencies and staff morale.

See the full episode transcript with resource links:
https://www.syncromsp.com/podcast/006
Love Workflow for MSPs? Leave us a review:
https://www.lovethepodcast.com/workflow

---
Workflow for MSPs is brought to you by Syncro, the integrated platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. https://www.syncromsp.com

  continue reading

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What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 357635106 series 3436881
内容由Syncro提供。所有播客内容(包括剧集、图形和播客描述)均由 Syncro 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

ProdigyTeks was struggling with rapid growth. Work was falling through the cracks in their MSP and the customer experience was suffering. Then they read The Phoenix Project.
“It changed the way my business ran,” says ProdigyTeks CEO Paco Lebron of the 2013 book.
Hear Paco and ProdigyTeks IT Operations Manager John Dubinsky explain how they implemented The Phoenix Project’s teachings, and the difference it made in their MSP, from improved customer satisfaction to greater efficiencies and staff morale.

See the full episode transcript with resource links:
https://www.syncromsp.com/podcast/006
Love Workflow for MSPs? Leave us a review:
https://www.lovethepodcast.com/workflow

---
Workflow for MSPs is brought to you by Syncro, the integrated platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. https://www.syncromsp.com

  continue reading

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