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Creating a Purposeful Practice of Civility With Shelby Scarbrough

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内容由John Corcoran提供。所有播客内容(包括剧集、图形和播客描述)均由 John Corcoran 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Shelby Joy Scarbrough is the Co-founder and CEO of the Global School of Entrepreneurship (GSE), a company dedicated to providing accredited MBA programs and courses designed specifically for entrepreneurs. With a distinguished career serving in the Reagan administration as a White House aide and as a State Department Protocol Officer, Shelby has also authored multiple books, including Civility Rules. She has managed high-profile events for world leaders such as Nelson Mandela and Pope John Paul II and successfully built a chain of Burger King franchises, showcasing her entrepreneurial acumen. Apart from GSE, she is also the Co-founder of nCourage Entrepreneurs, an angel investment group focused on funding entrepreneurial ventures founded and run by women.

In this episode…

In today’s fast-paced and competitive world, entrepreneurs often struggle to balance professionalism, leadership, and growth while navigating complex challenges. Whether it’s building businesses, managing high-stakes relationships, or maintaining civility in heated environments, achieving long-term success requires a unique blend of vision and discipline. Many leaders search for proven strategies to lead with impact, build trust, and drive meaningful results.

Shelby Scarbrough, a White House veteran and entrepreneur, shares invaluable insights from her diverse career spanning entrepreneurship, diplomacy, and protocol. Drawing from her experiences in the Reagan administration, managing Burger King franchises, and co-founding the Global School of Entrepreneurship, Shelby emphasizes the importance of professionalism, adaptability, and relationship-building. She discusses lessons learned from world leaders, including Nelson Mandela and President Reagan, and explains how civility and preparation can turn challenges into opportunities. Shelby also highlights actionable steps for entrepreneurs, from maintaining focus under pressure to building supportive networks like nCourage Entrepreneurs, an angel investment group dedicated to female founders.

Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Shelby Scarbrough, Co-founder and CEO of the Global School of Entrepreneurship, about turning leadership experiences into entrepreneurial success. Shelby provides insights on managing international diplomacy, navigating franchise operations, redefining MBA programs for modern entrepreneurs, and the value of building businesses with a pioneering spirit.

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Manage episode 460329787 series 2425331
内容由John Corcoran提供。所有播客内容(包括剧集、图形和播客描述)均由 John Corcoran 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Shelby Joy Scarbrough is the Co-founder and CEO of the Global School of Entrepreneurship (GSE), a company dedicated to providing accredited MBA programs and courses designed specifically for entrepreneurs. With a distinguished career serving in the Reagan administration as a White House aide and as a State Department Protocol Officer, Shelby has also authored multiple books, including Civility Rules. She has managed high-profile events for world leaders such as Nelson Mandela and Pope John Paul II and successfully built a chain of Burger King franchises, showcasing her entrepreneurial acumen. Apart from GSE, she is also the Co-founder of nCourage Entrepreneurs, an angel investment group focused on funding entrepreneurial ventures founded and run by women.

In this episode…

In today’s fast-paced and competitive world, entrepreneurs often struggle to balance professionalism, leadership, and growth while navigating complex challenges. Whether it’s building businesses, managing high-stakes relationships, or maintaining civility in heated environments, achieving long-term success requires a unique blend of vision and discipline. Many leaders search for proven strategies to lead with impact, build trust, and drive meaningful results.

Shelby Scarbrough, a White House veteran and entrepreneur, shares invaluable insights from her diverse career spanning entrepreneurship, diplomacy, and protocol. Drawing from her experiences in the Reagan administration, managing Burger King franchises, and co-founding the Global School of Entrepreneurship, Shelby emphasizes the importance of professionalism, adaptability, and relationship-building. She discusses lessons learned from world leaders, including Nelson Mandela and President Reagan, and explains how civility and preparation can turn challenges into opportunities. Shelby also highlights actionable steps for entrepreneurs, from maintaining focus under pressure to building supportive networks like nCourage Entrepreneurs, an angel investment group dedicated to female founders.

Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Shelby Scarbrough, Co-founder and CEO of the Global School of Entrepreneurship, about turning leadership experiences into entrepreneurial success. Shelby provides insights on managing international diplomacy, navigating franchise operations, redefining MBA programs for modern entrepreneurs, and the value of building businesses with a pioneering spirit.

  continue reading

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David Horsager is the Founder and CEO of Trust Edge Leadership Institute, a Minnesota-based company that helps global leaders and organizations build trust. Since 1999, Trust Edge Leadership Institute has pioneered trust development through research, speaking, consulting, and training on trust and its proven impact on the bottom line. David has advised leaders and delivered presentations on six continents, with audiences ranging from FedEx, Toyota, and MIT to the New York Yankees and the Department of Homeland Security. His insights have been featured in Fast Company, Forbes, New York Post, and SUCCESS Magazine, and his latest book, Trust Matters More than Ever: 40 Proven Trust Tools to Lead Better, Grow Faster & Build Trust Now!, is available worldwide. In this episode… Trust is the foundation of strong leadership, effective teamwork, and business success. Yet, many leaders struggle to build and maintain trust, especially in virtual or hybrid work environments. How can organizations develop a culture of trust that drives engagement, performance, and long-term growth? According to trust expert David Horsager, trust is not a soft skill but a measurable and strategic asset that impacts every area of business. Through decades of research, he developed the Eight Pillars of Trust, a framework that helps leaders build credibility, foster collaboration, and create high-performing teams. David shares insights on how clarity, consistency, and contribution play a critical role in trust-building, along with practical strategies for improving communication, leadership accountability, and organizational transparency. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews David Horsager, Founder and CEO of Trust Edge Leadership Institute, about the power of trust in leadership and business. David discusses his journey from launching his company in a basement to working with global brands like FedEx and Walmart. He also shares actionable tools for building trust remotely, improving performance reviews, and fostering a high-trust culture within organizations.…
 
Brendon Dennewill is the Co-founder and CEO of Denamico, a Minneapolis-based company specializing in HubSpot CRM implementations and integrations. With a career spanning over 30 years across six countries and four languages, he has held senior management positions in the duty-free retail and commercial fishing industries, managing teams of over 200 and navigating complex international markets. He completed two years of military service in the South African Navy in 1987 and 1988. Brendon also serves on the board of Africa Classroom Connection, a Minneapolis-based nonprofit dedicated to building schools in South Africa. In this episode… Scaling a business in an evolving digital landscape can be challenging, especially when industries shift, markets crash, or technology forces companies to adapt. Entrepreneurs often have difficulty knowing when to pivot, how to specialize, and where to focus their efforts for long-term success. So, how can narrowing your focus open up new opportunities and drive growth in your business? Brendon Dennewill, an adaptive and strategic thinker, shares how he successfully navigated multiple career transitions, from the fishing industry to real estate and ultimately into digital marketing and CRM technology. He explains the importance of recognizing market shifts early, leveraging networking to find clients, and making bold decisions to focus on scalable services. Brendon also discusses the challenges of switching from a marketing services agency to a HubSpot CRM implementation firm, emphasizing the need to embrace change, invest in new skills, and build strategic partnerships. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Brendon Dennewill, Co-founder and CEO of Denamico, about building a niche business in the tech space. Brendon talks about how he spotted opportunities in digital marketing, the strategic decision to shift Denamico’s focus, and the role of mentorship in business growth. They also discuss the impact of Africa Classroom Connection, managing career transitions, and adapting to market changes with confidence.…
 
Craig Swanson is a serial entrepreneur and business coach, best known as the Co-founder of CreativeLive, an online learning platform. Currently, he operates a personal startup studio, launching a new AI project every week. Craig has a track record of partnering with influencers to build successful online education businesses, including collaborations with photographer Sue Bryce and Kaisa Keranen. He is also the chair of the Seattle EO Accelerator program and EO Seattle and loves helping creators, educators, and entrepreneurs build sustainable ventures around their dreams. In this episode… Exiting a business can leave entrepreneurs questioning their identity and purpose. After years of building a company, the transition to what comes next is often uncertain and emotionally challenging. How can you navigate the uncharted waters of reinvention and maintain a sense of purpose after selling a company? Craig Swanson, a seasoned entrepreneur, shares his firsthand experience navigating life after selling multiple businesses. He emphasizes the importance of choosing the right partners, ensuring alignment in vision, and maintaining ownership of at least one venture to sustain personal fulfillment. Craig also discusses how AI transforms online education, making learning more personalized and scalable. By leveraging AI-driven platforms, educators and entrepreneurs can streamline content creation, reach wider audiences, and build sustainable enterprises. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Craig Swanson, an entrepreneur and business coach, about the challenges of exiting a business and finding purpose beyond entrepreneurship. Craig delves into how AI is revolutionizing education, how to choose the right business partners, and why keeping one business for yourself can be a game-changer.…
 
Morgan Katz is the Founder and CEO of Ticketnology, a SaaS company specializing in optimizing event ticket management and maximizing ROI for businesses through its software platform, Ticket Booth. Under her leadership, the company has achieved a 96% renewal rate with its customers, demonstrating its effectiveness in streamlining ticket management and enhancing client ROI. Morgan has a keen eye for innovation and a knack for finding creative solutions to complex ticketing challenges. Her expertise spans many areas, including ticketing platforms, event management systems, and customer experience optimization. In this episode… Corporate season tickets are often underutilized, with nearly half going unused each year, leading to wasted opportunities and reduced ROI for businesses. Many organizations struggle to distribute and track tickets effectively, often relying on inefficient methods like email and spreadsheets. How can companies overcome these inefficiencies to maximize ticket usage and enhance the overall event experience? Morgan Katz, a seasoned professional in the world of ticketing and event technology, has addressed this issue with a centralized platform, Ticket Booth, that simplifies ticket management and improves ROI. Morgan emphasizes the importance of creating clear policies and procedures for ticket distribution, approval timelines, and utilization strategies to reduce waste and improve efficiency. By implementing these systems, businesses can increase ticket usage, foster better client relationships, and maximize the return on their investment while reducing manual overhead. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Morgan Katz, Founder and CEO of Ticketnology, about how her SaaS platform optimizes event ticket management for businesses. Morgan shares her journey from managing live events to launching a tech company during the pandemic, the challenges of being a non-technical founder, and how she learned from the failure of an event registration product.…
 
Alana Winter is a serial entrepreneur, creative thinker, and President of Transformative Forum, where she leads retreats, workshops, and one-on-one training to transform business leaders and their teams. She has built and operated several successful ventures, including a fashion accessories company in Australia, three video distribution companies in the United States, and the MI6 Academy and Stiletto Spy School. Recognized for her leadership work with EO and YPO forums, Alana’s innovative programs have been featured on NPR, The Today Show, CBS Morning News, the Wall Street Journal, and more. With a BA in psychology from Wesleyan University and a knack for helping others overcome roadblocks, she inspires leaders to approach challenges with creativity, clarity, and confidence. In this episode… Many leaders struggle with finding purpose and resilience in their professional journeys, especially when faced with unexpected challenges. From burnout and business betrayal to adapting to new technologies, the path to success can feel overwhelming and uncertain. So, how does one transform simple inquisitiveness into a powerful leadership tool? Alana Winter, a serial entrepreneur, shares her insights on transforming adversity into opportunity. Drawing from her experience in building businesses, uncovering fraud, and creating unique programs like MI6 Academy and Stiletto Spy School, Alana emphasizes the importance of curiosity and emotional control. She encourages leaders to focus on clear-headed decision-making, embrace discomfort as a growth opportunity, and actively listen to uncover deeper conversation insights. By approaching problems with a calm mindset and a sense of purpose, Alana demonstrates how curiosity can unlock meaningful connections and drive lasting growth. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Alana Winter, President of Transformative Forum, about the power of curiosity in leadership and business growth. Alana recounts her journey as a young entrepreneur, her lessons from spy-inspired programs, and her strategies for maintaining composure during crises. She also emphasizes the significance of building authentic relationships through curiosity, which can lead to better communication and collaboration.…
 
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Ami Kassar is the Founder and CEO of MultiFunding LLC, a financial consulting firm dedicated to helping businesses secure creative funding solutions. With a career spanning the dot-com era to the 2008 financial crisis, he has transformed challenges into opportunities, building a resilient company that thrives in helping others. Ami is the author of The Growth Dilemma, host of the AmiSights Podcast, and an active speaker, contributing to entrepreneurial communities like EO, Vistage, and YPO. His expertise has been sought by organizations like the White House, Federal Reserve Bank, and Treasury Department, and his insights are regularly featured in leading media outlets such as The New York Times, Forbes, and The Wall Street Journal. In this episode… Small business owners face daunting challenges, from navigating financial crises to securing funding in a volatile economy. Many struggle with cash flow, rising interest rates, and adapting to rapid market changes, leaving them unsure about their venture’s growth and stability. Amid this uncertainty, finding innovative and sustainable financial solutions is critical for survival and long-term success. Ami Kassar, a thought leader in business finance, offers practical strategies to address these challenges, prioritizing profit and cash flow over unchecked expansion. Drawing on his experience navigating multiple financial crises, Ami advocates for personalized funding solutions that align with a business's unique needs rather than one-size-fits-all approaches. He also stresses the value of fostering resilience through community support, as demonstrated by his creation of the EO GRIT community, which provides resources and a collaborative space for entrepreneurs facing economic hardships. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Ami Kassar, Founder and CEO of MultiFunding LLC, about tackling financial obstacles. Ami recounts his early experiences with entrepreneurship and the valuable lessons he learned from triumphs and setbacks, including a failed dot-com startup and navigating corporate restructuring during the 2008 financial crisis. His story serves as a testament to the power of perseverance and innovation in the face of adversity.…
 
Peter Krzyzek is the Co-founder and CTO at Chykalophia, a digital agency helping Femtech DTC and B2B women-led brands transform their websites into platforms that drive business growth. He is the co-author of the Top 3 Best Sellers book in web design, Made to Sell: Creating Websites that Convert, and has extensive expertise in analytics, automation, and integrations. With a master’s degree in computer science, Peter is renowned for simplifying complex technology concepts, earning him the title of “tech whisperer.” His passion for blending technology, strategy, and communication has made him a trusted advisor for businesses seeking sustainable growth and brand dominance. In this episode… Working with your spouse can be both a rewarding and challenging experience. How do you maintain a healthy work-life balance when your business partner is your life partner? Can a marriage survive the pressures of entrepreneurship without compromising personal relationships? Peter Krzyzek shares his journey of managing a digital consultancy with his wife and how they navigated the pitfalls many face when merging professional and personal lives. He discusses the importance of communication and how he and his wife had to learn and adapt to each other's strengths and weaknesses in business. They discovered that honesty and transparency with each other and their team were crucial in resolving conflicts and maintaining a successful partnership. By accepting that work-life balance is a myth for them and choosing instead to integrate their lives fully, they forged a path that worked for their unique situation. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Peter Krzyzek, CTO at Chykalophia, about the challenges of running a business with a spouse. Peter offers insights into how they overcame early struggles, such as defining clear roles and figuring out the right client fit for their combined skills. He also shares the lessons learned from failures like the "Project That Shall Not Be Named" and how they turned these into opportunities for growth.…
 
Shelby Joy Scarbrough is the Co-founder and CEO of the Global School of Entrepreneurship (GSE), a company dedicated to providing accredited MBA programs and courses designed specifically for entrepreneurs. With a distinguished career serving in the Reagan administration as a White House aide and as a State Department Protocol Officer, Shelby has also authored multiple books, including Civility Rules. She has managed high-profile events for world leaders such as Nelson Mandela and Pope John Paul II and successfully built a chain of Burger King franchises, showcasing her entrepreneurial acumen. Apart from GSE, she is also the Co-founder of nCourage Entrepreneurs, an angel investment group focused on funding entrepreneurial ventures founded and run by women. In this episode… In today’s fast-paced and competitive world, entrepreneurs often struggle to balance professionalism, leadership, and growth while navigating complex challenges. Whether it’s building businesses, managing high-stakes relationships, or maintaining civility in heated environments, achieving long-term success requires a unique blend of vision and discipline. Many leaders search for proven strategies to lead with impact, build trust, and drive meaningful results. Shelby Scarbrough, a White House veteran and entrepreneur, shares invaluable insights from her diverse career spanning entrepreneurship, diplomacy, and protocol. Drawing from her experiences in the Reagan administration, managing Burger King franchises, and co-founding the Global School of Entrepreneurship, Shelby emphasizes the importance of professionalism, adaptability, and relationship-building. She discusses lessons learned from world leaders, including Nelson Mandela and President Reagan, and explains how civility and preparation can turn challenges into opportunities. Shelby also highlights actionable steps for entrepreneurs, from maintaining focus under pressure to building supportive networks like nCourage Entrepreneurs, an angel investment group dedicated to female founders. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Shelby Scarbrough, Co-founder and CEO of the Global School of Entrepreneurship, about turning leadership experiences into entrepreneurial success. Shelby provides insights on managing international diplomacy, navigating franchise operations, redefining MBA programs for modern entrepreneurs, and the value of building businesses with a pioneering spirit.…
 
Josh Kopel is a Michelin-awarded restaurateur, entrepreneur, and Founder of Flo Hospitality Solutions, a company helping restaurants enhance customer experiences and profitability through innovative marketing strategies. With decades of experience owning and operating successful restaurants and generating millions in sales through viral campaigns, he is a proven leader in the hospitality industry. Josh specializes in crafting brand narratives, launching impactful social media campaigns, and creating strategies that drive revenue, build loyalty, and boost profitability. He is also the host of the Full Comp Podcast, creator of the Restaurant Marketing School, and a former President of the California Restaurant Association. In this episode… Running a successful restaurant in today’s highly competitive and fast-paced market comes with unique challenges — from standing out in a crowded space to maintaining profitability and customer loyalty. Many restaurateurs struggle to create effective marketing strategies, build authentic brand narratives, and adapt to changing consumer expectations. Without the right tools and insights, even the most passionate entrepreneurs can face burnout, missed opportunities, and financial losses. Josh Kopel, Michelin-awarded restaurateur and entrepreneur, shares his proven strategies for overcoming these hurdles. Drawing from decades of experience, Josh emphasizes the importance of crafting compelling brand stories, leveraging viral campaigns, and utilizing social media to boost visibility and profitability. He highlights how consistency, resilience, and customer-focused messaging can turn ideas into results, transform struggling businesses, and create lasting customer relationships. By pairing storytelling with data-driven tactics, Josh demonstrates how restaurant owners can build loyalty, optimize operations, and thrive even in challenging markets. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Josh Kopel, Founder of Flo Hospitality Solutions, about making an impact in the hospitality industry. The conversation takes us from delightful stories of Hollywood nightclubs to the grind behind scaling a fine dining restaurant, culminating in the pivot that led Josh to partner with Yelp and launch a successful podcast. It's an enlightening look at the intersection of grit, social connection, and resilience.…
 
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