In this episode of the Health Leader Podcast, host Elicia Crook sits down with Joel Friedlaender, the visionary founder of Cliniko, a practice management software tailored for allied health professionals. They delve into the evolution of Cliniko over the past 14 years, exploring how it has adapted to changing demands in the healthcare landscape, pa…

Unlock the secrets to successful clinic expansion with seasoned expert Tony Beecroft. Discover the strategic nuances of lease negotiations, financial planning, and building a resilient leadership team. Tony shares invaluable insights into navigating logistical hurdles, ensuring a smooth transition, and the critical clauses that could save your clin…

Unlock the secrets of building a successful multidisciplinary clinic with our special guest, Josh Nelson from Thrive Health Co in Brisbane. Josh takes us through his journey of integrating a diverse team of health professionals, from chiropractors to child health specialists, all under one roof. Discover how he managed to foster collaboration and m…

Join us for an inspiring conversation with Leah Davis, a massage therapist whose enthusiasm hasn't dimmed after 18 years in practice. Discover how Leah's childhood experiences sparked a lifelong passion that's only grown stronger with time. From her early days in a fitness centre to working in a hospital and now running a thriving home-based practi…

In this episode of the Health Leader Podcast, we delve into the innovative world of Kelly Lanctot, owner of Back to Life Pain Clinic. As a clinical myotherapist, Pilates instructor, hypnotherapist, and strategic psychotherapist, Kelly shares her unique approach to treating chronic pain by integrating physical therapy, emotional healing, and address…

Can the right early decisions make or break your clinic's success? We sit down with Kate Hawkes from Clinic Mastery to unravel the questions that new clinic owners face, such as whether to onboard an admin or a practitioner first. Kate introduces a groundbreaking task categorisation system—black, blue, and red levels—to help prioritise tasks and op…

In this illuminating episode of the Health Leader Podcast, we dive deep into the world of lymphatics with Robin Devine, a passionate lymphatic therapist and educator from Calgary, Canada. Robin shares her journey from massage therapist to lymphatic specialist, revealing how this often-overlooked bodily system became her professional passion. Discov…

In this episode of the Health Leader Podcast, James interviews Darren Ross, a physiotherapist and the CEO/co-founder of Patient Notes. Darren discusses how AI is revolutionising healthcare administration through automated note-taking and report generation. He explains the benefits of using AI for clinical documentation, including time savings, impr…

Discover how a psychologist's frustration with practice management software led to the creation of PowerDiary, now a leading solution for allied health professionals worldwide. Damien Adler shares his journey from practitioner to tech innovator, revealing insights on automating administrative tasks, embracing AI responsibly, and prioritising empath…

Can you imagine running a successful clinic without a budget? Many do, and today's guest, Shane Bennett, reveals the hidden pitfalls of this risky approach. Shane, who leads a multidisciplinary team at Beyond in Melbourne, shares his expert insights on why budgeting is crucial for maintaining cash flow and ensuring the long-term sustainability of h…

Dive into the world of holistic bodywork with Mette Sorensen, founder of Mette's Institute of Bodywork and Personal Development and High Spirits Retreat. In this enlightening episode, Mette shares her journey from Denmark to Australia, where she's trained over 5,000 students in the art of kahuna massage and lomi lomi. Discover the philosophy behind…

Ready to master your clinic's financials and internal processes? In our latest episode of Grow Your Clinic, clinic owner and Clinic Mastery consultant Brigid Linden joins us to share her journey from uncertainty to proficiency with essential metrics and dashboards. Brigid's story is a testament to the power of nurturing existing client relationship…

Dive into the inspiring journey of Anita Brickle, director of Major Movement, as she shares her evolution from massage therapist to Pilates instructor and successful business owner. In this captivating episode, Anita reveals how she leveraged coaching and Neurolinguistic Programming (NLP) to revolutionise her approach to client care, team managemen…

Prepare to have your mind blown as Anil Mustafa, a visionary leader in healthcare innovation, reveals the game-changing strategies that are reshaping the industry. In this explosive episode of The Health Leader Podcast, Anil shares insider secrets on: The unexpected challenges of digital transformation in healthcare How AI and data analytics are re…

Join us for an inspiring conversation with Ann Davey, CEO of Massage & Myotherapy Australia. Discover how Ann is revolutionising the industry through strategic collaborations, research initiatives, and advocacy efforts. Learn about the challenges facing massage therapy, the importance of public education, and exciting developments like the Home Car…

In this episode, we dive into the inspiring story of Tui Balms with Inna Alex and Richard Gould. Discover how this unique cooperative in New Zealand combines successful business practices with intentional community living. From a simple bee balm recipe to a thriving enterprise, learn how Tui Balms has stayed true to its roots while growing into a b…

Is the constant juggle of entrepreneurial ambition and clinic growth keeping you up at night? Join us as we sit down with Andrew Daubney, a seasoned Clinic Mastery consultant and successful clinic owner from Sydney, Australia. Andrew pulls back the curtain on the emotional roller coaster of scaling a clinic—from the stress of managing a growing tea…

What if you could transform your clinic from a hands-on practice to a successful business in just over two years? Join us on this episode of the Grow Your Clinic podcast as we chat with Sam Bardouh, who did just that. He went from working 60 clinical hours a week to becoming a full-time business owner, sharing his journey with us to offer invaluabl…

In this engaging episode of the Health Leader Podcast, we are joined by Eleanor Oyston, the founder of Oncology Massage Global. Eleanor shares her unique journey from a career in medical science to creating the field of oncology massage. Her deep understanding of the human body and the healing power of gentle touch shines through as she discusses t…

In this enlightening episode of the Health Leader Podcast, we are joined by Tania Shaw, the Managing Director of Oncology Massage Limited. Tania shares her inspiring journey from her early days in Massage Therapy to her specialisation in oncology massage, and eventually becoming a facilitator in the field. Gain insight into Tania's personal experie…

Welcome back to Season 5 of the Health Leader Podcast! Join Brad and Renee Hiskins on the Health Leader Podcast as they share their incredible journey of building and managing Clinic 88 and MWax. With four thriving clinic locations and over 30 staff in Canberra, Australia, they delve into their experiences of balancing hands-on therapy, business ma…

Can the truth about physiotherapy salaries surprise you? We uncover the actual employment conditions for physiotherapists as revealed by the latest APA workforce consensus survey. With most physios earning a fixed salary and a smaller fraction receiving a base plus commission, we take you through the intricate dance between job satisfaction and pay…

Start your free 30-day trial of Allie: https://www.allieclinics.com/ Resources: https://www.cliniko.com/connected-apps/allie/ https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/ https://www.cliniko.com/tools/cost-of-practitioner-leaving/ https://www.cliniko.com/connected-apps/ Unlock the future of healthcare with our latest Grow Y…

Think AI can't revolutionise your clinic? Think again. In this episode of the Grow Your Clinic podcast, we reveal how the free version of ChatGPT can transform your clinic's operations, making your processes more efficient and less reliant on individual staff members. Through our Member Immersions series, we guide you on how to tackle the challenge…

Unlock the transformative power of vulnerability within your clinic's team culture with Michael Rizk's expert insights on our latest podcast episode. Our in-depth conversation will equip you with the tools to foster an environment of trust, where team members can be their authentic selves. Discover how this authenticity leads to stronger connection…

Stepping into the clinic ownership arena is no walk in the park, and we're pulling back the curtain to reveal the unvarnished truth. Alongside Jack, we've dedicated this episode to guiding you through the ownership odyssey, tackling topics from time management to the entrepreneurial mindset needed to flourish. If you've been pondering whether to le…

In this episode of the Grow Your Clinic Podcast, Michael shares his insights on running a clinic remotely and reducing operational reliance on clinic owners. He discusses the importance of thinking differently, facing challenges, and embracing imperfections. Michael's experience in supporting startup clinics offers practical advice on sustainable c…

In this episode, Tinashe shares her personal experience of imposter syndrome and struggling financially. We discuss the importance of seeking advice and support, which ultimately leads to a positive change in life and business. Tinashe reflects on her clinic transformation and how knowing her numbers was the catalyst. Tune in to hear this inspiring…

In this episode, clinical psychologist Sarah Morris discusses the increase in awareness and effectiveness of treatments for people with ADHD. We explore the challenges of sustaining attention and structuring one's day. The importance of recognising ADHD as a difference rather than a brokenness, and the power of having mentors in life. Tune in to ga…

Join us in our milestone 100th episode of our podcast where hosts Elicia, Christine, and James dive into a century of evolution! Peek into the past, present, and future of podcasting and the industries we love. Hear James share his journey from a journalism student to a podcast pioneer, and Christine discuss her experiences as both a guest and a ho…

In Part 2 of our engaging series with Jackie Kearn and David Clayton from "The Folding Towels Podcast," we delve into the heart of their career transitions to massage therapy. This episode, "Embracing New Paths," uncovers the emotional and practical aspects of their journey from conventional careers to the world of therapeutic healing. Hear how the…

In this episode, we're excited to feature David Clayton and Jackie Kearn from "The Folding Towels Podcast." David, with his vast knowledge in planning, and Jackie, known for her drive and enthusiasm, share insights from their Adelaide-based massage therapy experiences. Discover how their podcast was born from a casual chat to a significant platform…

In this captivating episode, our host James sits down with Jenny Sheridan, a renowned expert in aromatherapy. Jenny shares her rich journey, from running her training centre to teaching online, and dives deep into the nuances of aromatherapy and essential oils. She offers invaluable tips for massage therapists on integrating aromatherapy safely and…

Join us as we sit down with leasing guru Kelly Cunningham from Your Leasing Co., bringing over 25 years of expertise to the table. Kelly dives into the critical aspects of commercial leasing that many business owners overlook, sharing valuable insights on negotiation tactics that can save you money and enhance your business operations. Whether you'…

Join us as we delve into the often-misunderstood realm of the 'C' word with the wonderful Amy Tyler from the Institute of Oncology Massage. In this revealing episode, we shed light on the myths and realities surrounding cancer care in the world of therapy. In a candid discussion, Amy addresses the most pressing concerns that therapists often face w…

In this episode, Ben speaks with Shawn Goldberg, director and clinical psychologist at Mind Up Psychology. They discuss burnout and how it affects practitioners in the healthcare industry. The importance of Employee Assistance Programs (EAP) and how clinic owners can support their team members to prevent burnout. The conversation also touches on im…

🎄 The Health Leader Co. Christmas Special! 🎄 Join us for a festive treat as we dive deep into the merry season of joy, relaxation, and rejuvenation. Your host, Elicia, along with their lively 'elves'—James and Christine—chat about the hustle and bustle leading up to December and how to sail smoothly through it. Curious about boosting your gift vouc…

In this heartfelt episode, dive into the transformative journey of Lexi Lopez, a lymphatic drainage specialist based in Florida. From her beginnings as a biological researcher to discovering the intricate connections between the mind, emotions, and body health, Alexi shares her personal experiences that shaped her life and career. This episode offe…

In this episode, Ben speaks with Scott Marcaccio, the CEO and co-founder of Myodetox. They delve into the topic of building a reputable brand and maintaining a distinct culture while scaling a team. Scott shares insights on attracting A-grade talent, replicating culture in different locations, and the importance of self-awareness and emotional inte…

Delve into the captivating world of elite sports massage therapy with Vince, a seasoned therapist who's worked from Canberra's local football fields to the grand stages of the Olympics. In this episode, Vince shares tales from his tenure at the Australian Institute of Sport, the thrill of the Women's World Cup, and the nuances of aiding match offic…

In today’s episode, we journey alongside Gael Wood, a trailblazer in the massage and spa industry with an illustrious career spanning over 25 years. From her initial steps into the realm of wellness to her groundbreaking ventures online, Gael's story is a blend of dedication, innovation, and an unwavering passion for her craft. Beyond her hands-on …

In this riveting episode, we delve into the life of Erin Davis, a dedicated accountant once entangled in the demanding web of corporate ambitions and family responsibilities. Erin's tale is one of transformation - from moments of sheer exhaustion and emotional drain to pivotal breakthroughs. Discover how she moved from the confines of a high-pressu…

Welcome to a captivating episode of The Health Leader Co. podcast, where we dive deep into the journey of resilience and self-discovery with our remarkable guest, Mandy Tongs. Mandy is a multifaceted practitioner, a Reiki master energy healer, spiritual teacher, bodyworker, NLP practitioner, certified coach, hypnotherapist, and holistic wellness co…

In this episode of The Health Leader Podcast, we delve into the fascinating journey of Elanor, a seasoned massage therapist, as she embarks on an exciting new chapter in the world of physical therapy. Join us as we explore the remarkable fusion of her hands-on expertise, anatomical knowledge, and a deep passion for healing that has shaped her caree…

In this episode, we sit down with Daniel Gibbs, the co-founder of Clinic Mastery. Dan shares his expertise in creating scalable business systems and his journey from clinician to business owner. He also delves into the challenges of transitioning and supporting team members through this process, while maintaining strong relationships with clients. …

Join us in this insightful episode of the Health Leader Podcast as hosts Elicia Crook, James Crook, and Christine Knox dive into the questions we’ve received from our Facebook groups. We explore topics like handling client cancellations effectively, offering discounts to not-for-profit organisations, choosing the right website software for your mas…

Welcome to another enlightening episode of The Health Leader Co. podcast - Exploring the Power of Resilience with Mechelle Webb 🌟 In this episode, we're excited to introduce you to the world of resilience and empowerment with our special guest, Mechelle Webb. A licensed massage therapist, Aesthetician, Life Coach, and soon-to-be Author. Mechelle's …

This week on the podcast, Ben speaks with Joey Coleman, an expert in customer and employee retention. Joey shares his methodology for improving customer and employee retention in the first 100 days, as outlined in his book "Never Lose a Customer Again." He also discusses his newest book, "Never Lose an Employee Again," which focuses on reducing tur…

🌟 From Massage Therapist to Healing Innovator with Amy Tyler 🌟 Join us on this captivating episode of The Health Leader Podcast as we uncover the remarkable journey of Amy Tyler, the visionary force behind Amy Tyler Therapeutic Massage & The Institute of Oncology Massage. Amy's story is a testament to adaptability, resilience, and empathy.…

In this episode, Ben Lynch discusses the importance of delegating with confidence in order to reduce reliance on oneself and others, emphasizing on efficiency, avoiding abdication and micromanagement. Ben also talks about a simple method for successful delegation and highlights the significance of a strong performance culture in high-performing cli…