))
Navigating crisis management with Natasha Castanova: empathy, teamwork, and psychological strategies
Manage episode 423243120 series 2844751
内容由Roxanne Derhodge提供。所有播客内容（包括剧集、图形和播客描述）均由 Roxanne Derhodge 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Roxanne Derhodge welcomes Natasha Kostantinova, who shares her journey into reputation management and founding Reputation Science during the COVID-19 pandemic. They discuss psychological responses to crises, training leaders, the 4 A's of crisis management, and the importance of empathy, humility, and teamwork. (0:00) Introduction and welcome (0:38) Introduction of guest Natasha Castanova (1:41) Natasha's background and journey to reputation management (3:38) Founding Reputation Science during the COVID-19 pandemic (7:26) Psychological responses to crises (16:47) Training leaders to manage their own responses (20:29) The 4 A's of crisis management (23:40) The necessity of teamwork in crisis management (31:16) Showing empathy and humility in crisis situations (39:07) About Reputation Science and how to connect (41:25) Roxanne's book and quiz promotion
…
continue reading
296集单集
分享
