The Man Who Should Not Move CX Storytime, Tales From The Customer Journey podcast

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内容由Russel Lolacher提供。所有播客内容（包括剧集、图形和播客描述）均由 Russel Lolacher 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

CX Storytime, Tales from the Customer Journey « »
The Man Who Should Not Move

6+ y ago 11:49

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内容由Russel Lolacher提供。所有播客内容（包括剧集、图形和播客描述）均由 Russel Lolacher 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

Customer Experience Storytime host and storyteller Russel Lolacher shares the story of The Man Who Should Not Move.

In this tale, David wanted to try out the craft beer of a local brew pub when he was struck by the intolerance of others and the shocking response of a brewpub manager. The tale starts from the pub floor and travels to a social media forum where it becomes a spectator sport.
Listen to his story to learn how the actions of a restaurant manager can represent the entire business online and off, having possibly big impacts on the bottom line, then we will explore what were the emotional impacts from those actions and the actions or strategies you can take to move your customer relationships forward.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Sign Up for R@W Notes
Follow on Linkedin
Follow on Instagram
Subscribe on Youtube
Email me anytime

… continue reading

34集单集

Artwork

The Man Who Should Not Move

CX Storytime, Tales from the Customer Journey

published 6+ y ago

分享

MP3•单集首页

内容由Russel Lolacher提供。所有播客内容（包括剧集、图形和播客描述）均由 Russel Lolacher 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

Customer Experience Storytime host and storyteller Russel Lolacher shares the story of The Man Who Should Not Move.

In this tale, David wanted to try out the craft beer of a local brew pub when he was struck by the intolerance of others and the shocking response of a brewpub manager. The tale starts from the pub floor and travels to a social media forum where it becomes a spectator sport.
Listen to his story to learn how the actions of a restaurant manager can represent the entire business online and off, having possibly big impacts on the bottom line, then we will explore what were the emotional impacts from those actions and the actions or strategies you can take to move your customer relationships forward.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Sign Up for R@W Notes
Follow on Linkedin
Follow on Instagram
Subscribe on Youtube
Email me anytime

… continue reading

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