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内容由Greg Kefer, CMO, Lifelink Systems and Lifelink Systems提供。所有播客内容(包括剧集、图形和播客描述)均由 Greg Kefer, CMO, Lifelink Systems and Lifelink Systems 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
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The Power and Potential of Conversational Analytics for Healthcare

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Manage episode 349307719 series 2408553
内容由Greg Kefer, CMO, Lifelink Systems and Lifelink Systems提供。所有播客内容(包括剧集、图形和播客描述)均由 Greg Kefer, CMO, Lifelink Systems and Lifelink Systems 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business intelligence is a cornerstone of every digital transformation, with businesses spending $140B per year in analytics software. As conversational AI and digital engagement technology matures, a new domain of performance insights is emerging with the ability to measure every moment of the interaction between a business and its customers.

In this episode, Greg Kefer and Justin Mardjuki discuss the implication of new conversation-level insights for the healthcare industry. As provider systems, payers, and pharmaceutical companies deploy new conversational engagement channels for their patients, how can they best track and measure patient interaction to drive program improvements?

  continue reading

67集单集

Artwork
icon分享
 
Manage episode 349307719 series 2408553
内容由Greg Kefer, CMO, Lifelink Systems and Lifelink Systems提供。所有播客内容(包括剧集、图形和播客描述)均由 Greg Kefer, CMO, Lifelink Systems and Lifelink Systems 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business intelligence is a cornerstone of every digital transformation, with businesses spending $140B per year in analytics software. As conversational AI and digital engagement technology matures, a new domain of performance insights is emerging with the ability to measure every moment of the interaction between a business and its customers.

In this episode, Greg Kefer and Justin Mardjuki discuss the implication of new conversation-level insights for the healthcare industry. As provider systems, payers, and pharmaceutical companies deploy new conversational engagement channels for their patients, how can they best track and measure patient interaction to drive program improvements?

  continue reading

67集单集

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