Episode 10: The 10-Minute Turn

Is This Seat Open?

内容由Los Angeles Times and Southwest Airlines | L.A. Times Studios提供。所有播客内容（包括剧集、图形和播客描述）均由 Los Angeles Times and Southwest Airlines | L.A. Times Studios 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。

3+ y ago 7:15

MP3•单集首页

Most airlines took an hour or more to “turn” their planes, meaning to get them ready to fly again after landing. Southwest Airlines did it in just 10 minutes. The year was 1972, and the fledgling airline realized their only chance for survival was to turn planes faster than anyone had ever done before. At that time, retired Executive Vice President of Daily Operations Greg Wells was a baggage handler for Southwest and in this episode he tells us firsthand what it took to achieve the 10-minute turn safely and with good customer service.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

23集单集

#Aviation #Society #Travel #Entrepreneur #Lifestyle #Business #Los Angeles Times #Southwest Airlines | L.A. Times Studios #Leadership #Corporate Culture #Fly #Gary Kelly #Southwest #Southwest Airlines