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Innovating Restaurant Operations with GM Pilot: A Deep Dive
Manage episode 450780559 series 3481871
内容由Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions提供。所有播客内容（包括剧集、图形和播客描述）均由 Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Cijoy, an experienced restaurant technology and operations veteran. Cijoy shares his journey from engineering to the Y2K era and his transition into the restaurant industry. He introduces his new product, GM Pilot, which aims to streamline restaurant operations by optimizing labor management, enhancing efficiency, and saving costs. The discussion highlights the significant challenges faced by GMs and how GM Pilot is designed to alleviate these burdens by automating and improving labor and inventory management without requiring extensive training or IT resources. Cijoy also outlines future plans for expanding the capabilities of GM Pilot and provides insights into effective implementation strategies.
00:00 Audio GM Pilot
00:57 Introduction and Welcome
01:06 Guest Introduction: Meet Cijoy
01:49 Cijoy's Career Journey
04:39 The Birth of a New Idea
06:39 Implementing the Concept
11:35 Challenges and Solutions in Restaurant Tech
15:10 The Role of General Managers
17:30 Adapting to New Labor Models
19:38 Custom Tailored Solutions for Labor Management
20:16 Uncovering Hidden Opportunities in Labor Efficiency
21:44 The Importance of Consistent Guest Experience
22:59 Empowering GMs with Advanced Tools
26:09 Future Plans: Expanding Beyond Labor Management
29:24 Engagement and Implementation Process
31:58 Target Audience and Market Strategy
34:49 Conclusion and Contact Information
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