E86: Relationships are your Chips in the Poker Game of Business

ThriveMore with Roger Martin: Business, Health, & Wealth

This week Roger is flying solo to unpack key principles of loyalty and the importance of formalizing business relationships upfront. Pulling from just some of the lessons in his book, An Insider's Guide to Business: Secrets from an Entrepreneur's Journey, Roger illustrates how loyalty serves as a key competitive advantage. Roger highlights 'relationship capital,' emphasizing long-term, authentic relationships with vendors, employees, and partners. Roger shares the true value of relationship loyalty in day-to-day business. He points out the vital importance of formalizing agreements in writing and how this process helps to avoid misunderstandings and miscommunications. Listeners are encouraged to balance relationship-building with clear documentation to ensure business success. This short but sweet solo episode contains several simple tips that might end up making all the difference when you need to cash in some metaphorical relationship chips in the high-stakes poker game of business!

Topics Include:

• The Quick Fix World and Its Pitfalls
• The Significance of Building Relationship Capital
• The Importance of Authenticity in Relationships
• Balancing Loyalty with Written Agreements
• Why Paper Remembers What People Forget

Roger’s Book: An Insider's Guide to Business Secrets from an Entrepreneur's Journey.

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Produced By: Social Chameleon