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Customer success is your success - Lisa Schreiber (Chief Customer Officer, BlackLine)
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Manage episode 288014378 series 2866449
Lisa Schreiber is Chief Customer Officer at BlackLine. Lisa has spent over 2 decades in IT and Customer success roles in start-ups through Fortune 500 companies including Forcepoint, Oracle, GoldenGate, Charles Schwab and Apple. In SaaS business, they say, 100% of your time should be spent on customer retention. In this pod, Lisa shares her valuable insights on why Customer Success is such a critical function in SaaS product companies.
36集单集
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 27, 2024 02:48 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 288014378 series 2866449
Lisa Schreiber is Chief Customer Officer at BlackLine. Lisa has spent over 2 decades in IT and Customer success roles in start-ups through Fortune 500 companies including Forcepoint, Oracle, GoldenGate, Charles Schwab and Apple. In SaaS business, they say, 100% of your time should be spent on customer retention. In this pod, Lisa shares her valuable insights on why Customer Success is such a critical function in SaaS product companies.
36集单集
Alla avsnitt
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