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In our first episode of the Working Smarter Podcast we visit with Daniel Rio from Zovio. Daniel is the Contact Center Director for Zovio of brings a wealth of experience to the table as well as a clear passion for improving the customer experience. We discuss contact center analytics and using data to tell a story in order to improve the customer experience.
48集单集
In our first episode of the Working Smarter Podcast we visit with Daniel Rio from Zovio. Daniel is the Contact Center Director for Zovio of brings a wealth of experience to the table as well as a clear passion for improving the customer experience. We discuss contact center analytics and using data to tell a story in order to improve the customer experience.
48集单集
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