159: The Toyota Way for Achieving Operational Excellence: A Masterclass with Dr. Jeffrey K. Liker


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When Dr. Jeffrey K. Liker began working at the University of Michigan, he was asked to be part of a research team to study American and Asian car manufacturers. One company stood out – Toyota. He then spent the next 20 years studying the Toyota Way – the management system responsible for them becoming the world’s leading manufacturer.

His first book, 𝘉𝘦𝘤𝘰𝘮𝘪𝘯𝘨 𝘓𝘦𝘢𝘯, summarized his research and introduced the Lean framework for waste reduction, operational excellence, and continuous improvement. That was in 1997 and it sold 40k copies in the first six months. Fast forward 24 years and the second edition of his 𝘛𝘩𝘦 𝘛𝘰𝘺𝘰𝘵𝘢 𝘞𝘢𝘺 book sells over 1M copies in the first six months!

This is less of an interview and more of a masterclass. Lessons include:

1) A summary of the 14 management principles of The Toyota Way,

2) Using perfection as a direction toward breakthrough results and not an end goal, and

3) What operational excellence means and looks like, and much more!

Find out why Dr. Liker says operations leaders should prioritize the underlying philosophy and scientific thinking of Lean over which tools to use. Don’t miss this opportunity to hear from the author of the definitive guide on Lean production!

🔗 Links to Resources Dr. Liker recommends: https://businessinfrastructure.tv/2021/07/25/159-the-toyota-way-for-achieving-operational-excellence-a-masterclass-with-jeffrey-liker-ph-d

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