160: Leveraging Data and Analytics for Operational Excellence with Michiko Wolcott

Business Infrastructure - Curing Back Office Blues

Let’s be honest, talking about data (and business infrastructure) might not seem like the most exciting thing. Too often we associate these topics with machinery and not humans! That’s why Michiko Wolcott says we need to “De-tech the tech.” It’s the foundation for her success as a strategic consultant.

Michiko grew up in Japan. Although she was fluent in music and math, she knew little English when she and her family relocated to a small town in Alabama. She eventually learned the language, pursued advanced degrees in music and statistics, and discovered a new love - data. Now, she leverages data and analytics to achieve profitable breakthroughs for her clients.

That’s impressive considering 70% of data initiatives fail.

You might be surprised to hear a high-tech expert advocate focusing on people first, then process, then technology. In this episode, Michiko shares how her refreshing approach enabled a company plagued with an overrun budget to complete 80% of its project goals in record time. Be inspired and ready to take action as you learn how to unlock the potential data and analytics can also have on your company’s operations.

🔗 Links to Resources Michiko recommends: https://businessinfrastructure.tv/2021/08/01/160-leveraging-data-and-analytics-for-operational-excellence-with-michiko-wolcott

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