Stop Saying Sorry: Unlocking the Power of Confident Communication

Chamber Amplified

About the Guest:
Kellie Bibler is the founder of Golden Pear Voice and Image and a seasoned speaker, particularly at events focusing on leadership and communication skills.

Episode Summary:
In this episode of Chamber Amplified, Doug Jenkins, from the Findlay Hancock County Chamber of Commerce, delves into the habit of excessive apologizing with communication expert Kellie Bibler. Recorded back in September 2023, this episode revisits the issue of over-apologizing, especially in professional settings, and its negative impact on personal and professional perception.

Kellie Bibler explores the psychology behind why people, particularly Midwesterners and women, feel compelled to apologize excessively. She underscores the importance of reframing communication habits to build confidence and professionalism. Throughout the episode, Kellie offers practical advice, grounding her insights in scientific studies that reveal gender differences in how apologies are perceived. With a focus on replacing "I'm sorry" with appreciation and factual statements, the episode provides actionable steps for listeners to become more effective communicators.

Key Takeaways:

• Over-apologizing can undermine your confidence and authority in professional communication.
• Women are statistically more likely to apologize excessively due to societal conditioning and emotional empathy.
• Reframing apologies with gratitude can significantly enhance communication effectiveness.
• Recognizing and recording instances of unnecessary apologies is crucial for breaking the habit.
• The difference between empathy and sympathy plays a role in communication dynamics, affecting how and when apologies are offered.

Resources:

• Kellie Bibler's Website: Golden Pear Voice and Image
• Email for Contact: [e-mail]
• Book Mentioned: Girl, Stop Apologizing by Rachel Hollis
• Book Mentioned: Girl on Top by Nicole Williams (Discussion on speech weakeners)

Music and sound effects obtained from https://www.zapsplat.com