The Power of Finding Your 'Why' in the Workplace

Chamber Amplified

About the Guest:
Bill Kieffer is an leadership and organizational consultant with Kieffer and Associates, specializing in leadership development, particularly among veterans transitioning into civilian workplaces. Bill has significant experience in coaching and elevating leadership capabilities across various industries. He is also a published author, known for his book on military career transition, which was recognized as Amazon's number one new release in its category.

Bob Mauger
Bob Mauger represents the third generation in his family-run business, Mauger Exterminating Company, which has thrived for more than 66 years. With a deep understanding of pest control, Bob has adapted to changes in the industry over decades.
Episode Summary:
In this episode of Chamber Amplified from the Findlay-Hancock County Chamber of Commerce, host Doug Jenkins revisits an episode from August 2022 with two guests, Bill Kieffer of Kieffer and Associates and Bob Mauger of Mauger Exterminating Company. First, Doug explores leadership development in organizations with Bill Kieffer, focusing on the benefits of nurturing leadership skills within teams to improve employee retention and productivity.

In the second segment, Bob Mauger recounts the history of Mauger Exterminating Company, revealing how the family business has evolved over 66 years in the pest control industry. Bob discusses the industry's technological changes and shares practical pest prevention tips, emphasizing the significance of continuing education for service delivery.
Key Takeaways:

• Leadership Definition is Key: Organizations need a clear definition of leadership to develop effective leaders within their teams.
• Why, How, and What Methodology: Bill Kieffer highlights the importance of understanding employees' purpose, process, and promise to boost team dynamics and productivity.
• Addressing Pest Control Challenges: Bob Mauger discusses the challenges faced and technological advancements in the pest control industry over the years.
• Evolving with Technology: Transition from traditional pest control formulations to more efficient and targeted solutions has transformed service delivery.
• Continuing Education Importance: Emphasizing ongoing professional development is crucial in staying updated with industry changes and maintaining quality service.

Music and sound effects obtained from https://www.zapsplat.com