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Unveiling the Future of Healthcare Delivery with Dr. Scott Schell, Chief Medical Officer at Cognizant

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Manage episode 442038140 series 1457269
内容由Saul Marquez提供。所有播客内容(包括剧集、图形和播客描述)均由 Saul Marquez 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Digital transformation in healthcare enhances patient experience and optimizes call center operations, patient financial services, and overall access to healthcare.

In this episode, Dr. Scott Schell, Chief Medical Officer at Cognizant, shares insights into how digital transformation is shaping healthcare delivery in 2024, highlighting the challenges and opportunities it presents. He delves into specific complaints and struggles related to patient experience projects and the tangible effects of AI and machine learning on providers and patients. Dr. Scott also discusses potential pitfalls in Gen AI and tips for healthcare organizations embarking on their digital transformation journey. Throughout this interview, he reflects on the importance of automation tools in alleviating staff burnout.

Tune in to gain valuable knowledge and practical advice from Dr. Schell's expertise at the intersection of healthcare, technology, and patient experience.

Resources:

  continue reading

1825集单集

Artwork
icon分享
 
Manage episode 442038140 series 1457269
内容由Saul Marquez提供。所有播客内容(包括剧集、图形和播客描述)均由 Saul Marquez 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Digital transformation in healthcare enhances patient experience and optimizes call center operations, patient financial services, and overall access to healthcare.

In this episode, Dr. Scott Schell, Chief Medical Officer at Cognizant, shares insights into how digital transformation is shaping healthcare delivery in 2024, highlighting the challenges and opportunities it presents. He delves into specific complaints and struggles related to patient experience projects and the tangible effects of AI and machine learning on providers and patients. Dr. Scott also discusses potential pitfalls in Gen AI and tips for healthcare organizations embarking on their digital transformation journey. Throughout this interview, he reflects on the importance of automation tools in alleviating staff burnout.

Tune in to gain valuable knowledge and practical advice from Dr. Schell's expertise at the intersection of healthcare, technology, and patient experience.

Resources:

  continue reading

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