How to manage a fractured tech stack with Chris Jolliffee, Head of Enterprise sales at Dojo and Guy Scott- South, CTO at Pizza Hut

Tech on Toast, The Hospitality Tech Podcast

🎙️ The latest bonus episode of the Tech On Toast podcast is out now!

A few weeks a go Chris caught up with Chris Jolliffe, Head of Enterprise Sales at Dojo and Guy Scott-South, CTO from Pizza Hut, LIVE at the HRC trade show in London's excel.

Here are three key takeaways from their conversation around managing a fractured tech stack.

Best-in-Class vs. All-in-One Solutions:

The discussion highlighted the ongoing debate between best-in-class and all-in-one solutions when it comes to technology stacks. Pizza Hut's IT Director, Guy Scott-South, shared the challenges of managing a legacy tech stack while striving for modernisation. Chris Jolliffe from Dojo emphasised the importance of understanding the buyer's requirements and ensuring that the tech solution aligns with their needs.

Project Management and Change Readiness:

Both guests stressed the significance of clear project management and change readiness when implementing new technology. Guy emphasised the need for strong project management to navigate the complexities of tech integration, especially in an industry where change can be met with resistance. Chris highlighted the role of tech vendors in guiding customers through the onboarding process and setting clear expectations.

Data-Driven Decision Making:

The conversation also delved into the power of data in driving business decisions. Pizza Hut's focus on modernising its data warehouse and leveraging customer data for insights showcased the importance of data in the hospitality industry. Chris from Dojo emphasized the need for tech vendors to provide seamless data solutions to help operators make informed decisions and streamline operations.

This episode offers valuable insights into the challenges and opportunities in the hospitality tech landscape, making it a must-listen for industry professionals looking to stay ahead in the digital age. Tune in to the full episode for more in-depth discussions and actionable takeaways.

Listen to the full episode on the Tech On Toast podcast platform and stay tuned for more exciting episodes in our collaboration with Dojo.

You can tune in here 👇

https://spotifyanchor-web.app.link/e/z4rIbvn4hJb

Let's continue to explore the intersection of technology and business growth together! 🚀

#TechOnToast #HospitalityTech #BusinessGrowth #Innovation #DataDrivenDecisions