Empathy Under Pressure: 2024 State of Workplace Empathy (Part 1) with Rae Shanahan

The Empathy Edge

Welcome to a special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace. The 2024 report offers so much valuable information to help all of us navigate the new world of work.

Today, I'm honored to discuss Part 1 of Businessolver's 9th annual State of Workplace Empathy study, Empathy Under Pressure, with Businessolver's chief strategy officer, Rae Shanahan. We focus on laying out the context of the mental health and workplace toxicity findings, what CEOs are currently feeling, and the stigmas and barriers to empathy in the workplace.

To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com

Key Takeaways:

• 50% of employees cited a mental health issue in the past year, and the report details about 65% of Gen Z cited a mental health issue, nearly twice the amount of Baby Boomers.
• If we want to achieve our goals as a team, we cannot leave our humanity outside of the office.
• Hold your ideas lightly. Things change and, when they do and you’re given new data, it’s okay to change your mind.
• While being nice is great, you can’t “nice” your way to empathy.

"Stigmas create a fear-based environment, and people cannot bring their best selves if they’re in an environment of fear." — Rae Shanahan

From Our Partner:

Download the 2024 Ninth Annual State of Workplace Empathy study from Businessolver: www.businessolver.com/edge

Discover more valuable content from Businessolver on The Benefits Pulse vodcast: www.businessolver.com/benefits-pulse

About Rae Shanahan, Chief Strategy Officer, Businessolver

Rae Shanahan is an experienced executive with a demonstrated history of working in the information technology and services industry. Known for her strong business development skills in coaching, sales, team building, and healthcare information technology and management, Rae brings a unique blend of strategic insight and empathetic leadership to the table. Her empathetic approach has been instrumental in nurturing the growth of Businessolver from a dozen employees to over 1,700. Rae understands the importance of empathy in fostering a collaborative and innovative work environment, ensuring culture is always first. This perspective has guided her efforts as the current Chief Strategy Officer at Businessolver and her previous role as CEO of Innovation Works, where she supported the incubation of new business strategies and opportunities. Her initiatives, including the launch of Businessolver's Artificial Intelligence Engine, MyChoice Accounts and the Benefits Innovation Group, are all centered on delivering delight to clients and their employees, ensuring that everyone feels valued and heard.

Connect with Businessolver and Rae Shanahan:

Businessolver: businessolver.com

LinkedIn: linkedin.com/in/raeshanahan

LinkedIn: linkedin.com/company/businessolver

Twitter: @Businessolver

Instagram: @Businessolver

Facebook: facebook.com/bsolver

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PRE-SALE SPECIAL! Pre-order 1 to 99 copies of Maria's new book, The Empathy Dilemma for your leaders, exec team, (or yourself?!) and GET 30%! bit.ly/TEDSpecialPresale Offer ends August 27, 2024!

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