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Ep 30 - Tapping Into Your Superfans Online with Brittany Hodak
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Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton.
She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com. Forbes said of her debut book, Creating Superfans, “If you have customers, you need this book. Period.”
In this episode, we discuss what it means to be a super fan, how organizations can get more of them, and how social media has amplified the ability to foster communities of fans that are excited to share, promote and buy from your brand.
This episode is jam-packed with advice, stories, and perspectives to challenge the easy way of marketing and operating a business. Tune in to learn from Brittany here.
To connect with Brittany, click here.
To get your copy of Creating Superfans, click here.
To connect with Hillary, click here.
Read more about Digital HQ here.
For more episodes, go to SOCIALCOMPLEXPOD.COM
Produced by You Lucky Dog Productions.
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