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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
How to apply adaptive learning to solve complicated problems feat. Bob Sottilare (Part 3)
Manage episode 290353101 series 2816958
内容由Salience Learning提供。所有播客内容(包括剧集、图形和播客描述)均由 Salience Learning 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode, Amy Parent and Irene Boland of Salience Learning continue their conversation with Bob Sottilare, Director of Learning Sciences at SoarTech, about practical ways to apply adaptive learning in almost every learning scenario. This is the last part of our three-part series.
…
continue reading
40集单集
Manage episode 290353101 series 2816958
内容由Salience Learning提供。所有播客内容(包括剧集、图形和播客描述)均由 Salience Learning 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode, Amy Parent and Irene Boland of Salience Learning continue their conversation with Bob Sottilare, Director of Learning Sciences at SoarTech, about practical ways to apply adaptive learning in almost every learning scenario. This is the last part of our three-part series.
…
continue reading
40集单集
所有剧集
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