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CR063: The impact of AI-powered automation with Gretchen Alarcon, ServiceNow

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Manage episode 417243069 series 3417535
内容由Capgemini提供。所有播客内容(包括剧集、图形和播客描述)均由 Capgemini 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.

This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.

TLDR:
01:09 Does internet search have future?
06:00 Cloud conversation with Gretchen Alarcon
34:30 The next big thing in automation
40:40 Knowledge 2024 & moving to Ohio!

Guest
Gretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

  continue reading

117集单集

Artwork
icon分享
 
Manage episode 417243069 series 3417535
内容由Capgemini提供。所有播客内容(包括剧集、图形和播客描述)均由 Capgemini 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

AI-driven platforms for automating multiple management workflows are increasingly common place in todays enterprises. However, the potential to exploit these platforms currently exceeds implementation footprints.

This week Dave, Sjoukje & Rob talk to Gretchen Alarcon, SVP & GM, Employee Workflows Products at ServiceNow about automating IT service management, IT operations management and IT business management, just digitising what is there vs. rethinking, how AI fits in and questions just how many of todays traditional management workflows can be automated.

TLDR:
01:09 Does internet search have future?
06:00 Cloud conversation with Gretchen Alarcon
34:30 The next big thing in automation
40:40 Knowledge 2024 & moving to Ohio!

Guest
Gretchen Alarcon: https://www.linkedin.com/in/gretchenalarcon/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

  continue reading

117集单集

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