The daily drama of money and work from the BBC.
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How to Create Loyalty with James Kane
Manage episode 178751098 series 1431223
内容由Monica Phillips提供。所有播客内容(包括剧集、图形和播客描述)均由 Monica Phillips 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode, we are joined by , the leading researcher and authority on what makes someone truly loyal as he shares his research on what it means to be loyal, how and why it exists, and what organizations and individuals need to do to achieve it. James Kane is considered the leading researcher and authority on what makes someone truly loyal - to another person, to an organization, or to a cause. As a behavioral scientist and consultant who has helped some of the largest and most well-know organizations in the world, including Apple, Amazon, Zappos, the Cleveland Clinic, Marriott International, and Major League Baseball build nearly unbreakable relationships with not onlytheir clients and customers, but with members, fans, volunteers, vendors, sponsors and employees, as well, James reveals the science behind the real human emotion called loyalty, and what anyone can do to receive its benefits. James is one of the most quoted and profiled authorities on loyalty and has been profiled in The New York Times, The Wall Street Journal, Business Week, the BBC, and numerous other global and industry publications. He is the author of two upcoming books, The Loyalty Switch and Virtually Loyal. Learn more at . *This episode was originally recorded on October 13, 2015.
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28集单集
Manage episode 178751098 series 1431223
内容由Monica Phillips提供。所有播客内容(包括剧集、图形和播客描述)均由 Monica Phillips 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
In this episode, we are joined by , the leading researcher and authority on what makes someone truly loyal as he shares his research on what it means to be loyal, how and why it exists, and what organizations and individuals need to do to achieve it. James Kane is considered the leading researcher and authority on what makes someone truly loyal - to another person, to an organization, or to a cause. As a behavioral scientist and consultant who has helped some of the largest and most well-know organizations in the world, including Apple, Amazon, Zappos, the Cleveland Clinic, Marriott International, and Major League Baseball build nearly unbreakable relationships with not onlytheir clients and customers, but with members, fans, volunteers, vendors, sponsors and employees, as well, James reveals the science behind the real human emotion called loyalty, and what anyone can do to receive its benefits. James is one of the most quoted and profiled authorities on loyalty and has been profiled in The New York Times, The Wall Street Journal, Business Week, the BBC, and numerous other global and industry publications. He is the author of two upcoming books, The Loyalty Switch and Virtually Loyal. Learn more at . *This episode was originally recorded on October 13, 2015.
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28集单集
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