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Ep #60 What is the Score?
Manage episode 412876671 series 3568937
内容由Susan Stageman, Morgan Jobe, James Lusk, and others, Susan Stageman, Morgan Jobe, and James Lusk提供。所有播客内容（包括剧集、图形和播客描述）均由 Susan Stageman, Morgan Jobe, James Lusk, and others, Susan Stageman, Morgan Jobe, and James Lusk 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
The Score is an approach to solving problems and getting outcomes developed by Robert Dilts and Todd Epstein in 1987 to describe the process they were intuitively using to define problems and design interventions. They realized through teaching a series of seminars that they were systemically organizing the way they approach a problem differently than the advanced NLP students.
The SCORE stands for symptom, causes, outcomes, resources, and effect. These are the minimum amount of information needed to be addressed by any process of change or healing.
Basic S.C.O.R.E. Questions:
1. What is the ‘symptom’ of this problem?
2. What is the ‘cause’ of the symptom of this problem?
3. What is the desired ‘outcome’ or goal?
4. What would be the longer-term ‘effect’ of reaching that goal?
5. What ‘resource’ would help address the cause?
6. What ‘resource would help achieve the outcome?
The Score can be used in changework and coaching.
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